To enhance our capabilities as a smart hospital in remote monitoring, we launched the "Smart Health Examination Process Control System" in December 2020, successfully applying remote monitoring devices to health examination processes, creating a more efficient, precise, and safer health examination experience.
The core technology of this system lies in the innovative "positioning watch" remote monitoring device, which can accurately locate and track the real-time position of health examination guests within the hospital. Once guests wear the positioning watch, the system can, through the hospital's built-in sensing network, grasp the exact location of each guest in real-time, significantly changing the traditional health examination process's over-reliance on manual tracking. This positioning device not only helps case managers keep track of guests' whereabouts at all times but also prevents missed examinations while optimizing the overall health examination route.
In terms of the technical functions of the remote monitoring device, the positioning watch also integrates guests' personal data and examination items. When guests arrive at each examination station, the positioning watch interacts with the station's sensing receiver, automatically identifying the guest's identity and correctly listing specimen labels, ensuring zero errors in specimens and greatly enhancing the safety and accuracy of examinations. This electronic identification technology thoroughly changes the potential errors and omissions in traditional paper-based operations.
The system simultaneously establishes a complete remote monitoring network, transmitting guests' examination progress information in real-time to the central control system, including statuses such as not checked in, examination item started, next station, and all examinations completed. This allows case managers to monitor the dynamics of all health examination guests in the hospital in real-time on an electronic platform, eliminating the need to confirm guest locations through phone calls or manual searches.
The application of this remote monitoring technology has shown significant results. From 2021 to 2024, we statistically shortened the health examination time for "high-end packages" and "full-day packages," saving guests approximately 2,323,078 valuable minutes. At the same time, through precise tracking with positioning devices, we achieved the quality goals of zero missed health examination items and zero specimen errors, establishing a new smart health examination model with traceable data and controllable processes.
Looking ahead, we plan to further optimize remote monitoring technology, integrating the functions of the positioning watch with the hospital's APP to achieve real-time push notifications of examination location information, allowing guests to clearly understand the next examination item and location through their mobile phones. This will not only improve guest satisfaction but also form a new model of guest self-navigation, further freeing up nursing human resources to achieve the goal of optimal resource allocation in smart hospitals.
This innovative application of remote monitoring devices fully demonstrates our hospital's excellence in electronic function integration and smart healthcare development, perfectly embodying the core concept of how electronic systems and devices in smart hospitals can effectively integrate and apply to improve various aspects of medical services.